Testimonials
Chris Lothian
Graham came to my rescue on one of the Business Forums I am registered on. I was having trouble converting a graphics file from one format to another and within minutes Graham had it sorted for me.
I had been trying to convert the file for hours but it turns out I should of got in contact with Graham sooner.
Excellent Service so thanks again!
Chris
Write Fresh
Hi Graham
I’m a content writer, I don’t know if you can remember you helped me out when I was concerned about a website template I’m editing for a client. I just wanted to say thanks for your help with the design and of course with your honest feedback about the template we were using. I took your advice and we have reached about half way and it’s looking really nice.
So a big thanks for your help, if I can help with any website copywriting, proofreading, press releases and more then please do give me a shout!
Best regards
Lou
Dressing Up Box Online
Having been impressed with the way Graham takes part in discussions and answers with clarity on the forum, I decided to try the website assessment that was on offer.
I have to say true to form the report was completed promptly, clearly and on offer as part of the service, was a telephone call to go through the results and answer any questions that I had.
I would thoroughly recommend this service to anyone wanting an independent review and more importantly ways to improve their website.
Swimglows
After being badly let down by a previous website designer, I was really fortunate to have found Graham.
Graham has been absolutely fantastic to work, nothing is too much trouble and when you ask for a few tweaks Graham is extremely efficient.
The website is exactly what we wanted, clean, easy to navigate and does what it says on the tin. You will not find a more approachable, patient, helpful, honest and easy to work with, professional web designer. The service I received was second to none and does not reflect the bargain price I paid!
If you want an effective ecommerce website and efficient service Graham is your man.
Dave & Clare
Littlepinkies
The help and support Graham has given has been fantastic. He’s just an email or phone call away. His approach is both straight forward and insightful. He breaks the complex language of web design down to understandable chunks making web design both simple and effective. I wouldn’t hesitate to recommend him to anyone, in any web based business.
Fiona Davies
Urecall Ltd
When I contacted Graham I was merely asking advice for budgeting purposes. I’d made the mistake of using a “high street”name that didn’t actually understand my business, or me.
They then produced a face-less, off the shelf site, that was not only inappropriate for my business and its aims, but also for the type of image/brand I wished to project.
Graham was a breath of fresh air! His approach was supportive at every step. When I had a problem he understood, and provided solutions. When I was confused (and I still can be!), he provides support and help with ease – and in a way even I can understand! That takes away all of the confusion and frustration from an area I candidly admit I am not qualified to deal in – but that I understand is critical to my business’s future, and its long term goals.
When we started this project, it was clear that Graham did not understand my business, or my industry. But to his immense credit he recognised this, and spent the time to get to know me, my profession, my business, and I what I plan for it to achieve both in the short and long term.
Graham has shown at every turn that he cares – not only about what he does, but also about his clients. That is a rare thing, and is to be valued…
I know I can rely on Graham to deliver, and look forward to his continuing support for as long as we work together…
Geoff Townsend
Leap Tomorrow
Graham understood immediately what we needed doing and was able to make it work effortlessly. Our blog is now integrated into the main website. Great guy, excellent value and would recommend to anyone.
Chris Howard, founder www.leaptomorrow.com
Fotoviva
Being a website designer and photographer you could say I have a creative view on things, especially when putting the two together. However, I have since found out that this is not all that is required to have a successful e-commerce website. I had looked over my site hundreds of times and thought it was fine until I looked at the conversion rate which was awful!
So after several recommendations I found Graham and asked him to run me a site report. The information he sent back was eye-opening to say the least! His expertise in site layout, wording and usability made me realise how blinkered I had been. After implementing his indepth advice I now have better conversions and a site that is easier to use and understand. It guides the customer through the ordering process and sales have increased nicely! I highly recommend Graham – money well spent.
Jason
Balestra Sword Fighting
I contracted Graham to provide an initial assessment of my existing website and was more than happy with the excellent results. As well as his assessment being to the point and thorough, it was also very good value for money and provided me with a firm basis for ongoing improvement. In addition to this, for no extra charge he also supplied further coaching on the necessary improvements and even took the time to provide further telephone support also at no extra cost. I have no hesitation in recommending Graham for similar work, however big your company website.
Darren Birchall
AML Fire Protection Ltd
We are a new company that recently started trading, we needed a company that could set up our website, Graham from Aerin was recommended to me and from the beginning he made me feel at ease. He was very professional in his approach and made the website in no time all the hassle was taken away and nothing was too much trouble none of our demands were a problem for Graham even though we were a pain! I would have no problem in recommending him to others.
Regards
Gary Lee
Director/Sprinkler Sales
Bailiff Mediation
I had just wasted (a borrowed) £125 on somebody else who had made me an awful website but convinced me that it would be “pretty” a bit later ie after I had had lots of hits from it(!) This website became a laughing stock of a business web forum that I was (and still am) a member of, so I hunted round for an alternative web designer, given that there were plenty of talented members on that forum.
When I first spoke to Graham Smith on the phone, I have to admit that I was a bit dubious about him because he was about the fifth website designer I has spoken to in the past three days. However, I quickly warmed to him as he seemed genuinely interested in my fledgling business’s well-being as well as my own. This really clinched the deal because only when I detect that attitude, I then look for competence.
Graham was adamant about simplicity – he understood my business principles well enough to apply his web-design principles to it; namely: “simplicity, simplicity, simplicity – or lose the visitor.”
About two days after the site went up, I start to get telephone enquires which then transpired to money in my bank in the course of time.
During the past few months, I have requested Graham (via text, email and phone) to make minor edits, to make huge changes, to add in an on-line payment system and generally keep the site up-to-date as my own knowledge and skill level increased. He did it all with his by now customary confidence, competence, accuracy and high-speed response.
Amazingly, sometimes he would call me on his own initiative and the conversation would go something like this “Hey John, I was thinking about your site and think that you could benefit by changing X to Y” or “How you doing? Have those changes made any difference, or shall we try something else now?”
All in all, I have one thing to say to anyone who is thinking of retaining Graham’s services:
Don’t make the mistake I made ooming and aahing. Hire Graham quickly – or lose money!
John Galt
